Refund Policy

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We aim to ensure all clients are satisfied with the final result.

 

Reasonable revisions are included to help achieve the desired outcome.

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1. Overview

AI Work Co provides video and digital services.

We aim to ensure our customers are satisfied with the services we provide.

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2. Refund Eligibility

Customers may request a refund within 7 days of purchase if they are not satisfied with the service or video production.

Requests must be submitted within 7 days of the purchase date.

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3. Refund Conditions

Refunds may be granted if:

• the customer is dissatisfied with the delivered service

• the request is made within the 7-day period

• the service has not been significantly customised beyond the original agreement

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4. How to Request a Refund

To request a refund, please contact us with:

• your name

• purchase details

• a brief explanation of the issue

Requests will be reviewed and processed as quickly as possible.

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5. Processing Refunds

Approved refunds will be issued using the original payment method where possible.

Processing times may vary depending on the payment provider.

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6. Policy Updates

​AI Work Co reserves the right to update this Refund Policy at any time.

Any updates will be posted on this page.

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