Refund Policy
We aim to ensure all clients are satisfied with the final result.
Reasonable revisions are included to help achieve the desired outcome.
1. Overview
AI Work Co provides video and digital services.
We aim to ensure our customers are satisfied with the services we provide.
2. Refund Eligibility
Customers may request a refund within 7 days of purchase if they are not satisfied with the service or video production.
Requests must be submitted within 7 days of the purchase date.
3. Refund Conditions
Refunds may be granted if:
-
the customer is dissatisfied with the delivered service
-
the request is made within the 7-day period
-
the service has not been significantly customised beyond the original agreement
4. How to Request a Refund
To request a refund, please contact us with:
-
your name
-
purchase details
-
a brief explanation of the issue
Requests will be reviewed and processed as quickly as possible.
5. Processing Refunds
Approved refunds will be issued using the original payment method where possible.
Processing times may vary depending on the payment provider.
6. Policy Updates
AI Work Co reserves the right to update this Refund Policy at any time.
Any updates will be posted on this page.